THE ROLE OF CRISIS MANAGEMENT ON BUSINESS CONTINUITY DURING COVID-19 THE CASE OF THE OIL SECTOR IN THE KINGDOM OF BAHRAIN
DOI:
https://doi.org/10.70301/Keywords:
Crisis Management, Business continuity, Covid-19, Kingdom of Bahrain, Crisis, oil sector, Energies, Emergency management plan, Incident management plan, Disaster Recovery Plan.Abstract
This paper examines how crisis management impacts business continuity in Bahrain's oil sector. To achieve this purpose, specific objectives were established. Furthermore, the research contributes to both theoretical and empirical knowledge, addressing gaps in the literature. It introduces a critical theory and examines the role of crisis management plans in sustaining business continuity during COVID-19 in Bahrain's oil sector. To achieve these objectives, a descriptive analytical approach was employed to describe the research variables and test hypotheses. The study utilized a structured questionnaire for primary research, targeting a research population of 4,000 male and female employees in Bahrain's oil sector. A pilot test assessed the reliability of the questionnaire, ensuring the validity of its questions. Cronbach’s Alpha was used to measure internal consistency, yielding an excellent reliability score of 0.972. Descriptive statistics were applied to examine key study components. Various statistical tests, including bivariate correlation, ANOVA, regression, and t-tests, were conducted to explore the role of crisis management in business continuity within Bahrain's oil sector during the COVID-19 pandemic. The findings revealed mean values in the case study as follows: IMP (M=6.1467, SD=0.130), DRP (M=6.1497, SD=0.130), and BCM (M=6.2480, SD=0.130). Additionally, the results indicated that the p-values for factor analysis, bivariate correlation, and regression were statistically significant (Sig. = 0.000, p < 0.05). Consequently, all null hypotheses were rejected, and alternative hypotheses were accepted. These findings confirm that crisis management has a positive impact on business continuity. The value and originality of this study lie in its pioneering exploration of crisis management within Bahrain and the GCC, providing empirical evidence specific to Bahrain's oil sector.
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