Enhancing Organizational Performance in the United Arab Emirates: The Role of Work Environment and Employee Satisfaction
DOI:
https://doi.org/10.70301/Keywords:
Work Environment, Work Policy, Work Process, Technology, Employee Satisfaction, Organizational Performance.Abstract
This study focused on examining the impact of the work environment on organizational performance through employee satisfaction in the financial sector in the UAE. The study assessed the relationship of work environment (WE) dimensions, work process, technology, and work policy with the work environment and the impact of the work environment on organizational performance (OP). It also assessed the impact of employee satisfaction (ES) as a mediator on organizational performance. Finally, the study assessed the impact of the controlling factors, gender, age, educational level, seniority level, years of experience, and Emirates of residence on organizational performance in the UAE. The researcher used positivist philosophy and quantitative research methods. The researcher collected the data through a structured survey, answering questions using the Likert scale and analyzing it with the assistance of SPSS software, version 29.0. The researcher collected 20 responses for the pilot study, 305 for the main study, and 50 for the case study. Tests were performed to show the variables' reliability, validity, and correlation. The overall test results showed that work process, technology, work policy, work environment, employee satisfaction, and organizational performance have a high positive correlation. The findings highlighted the importance of inclusive policies, structured processes, and technology adoption in enhancing employee satisfaction and driving organizational success. The study offers practical recommendations for HR practices and future research directions in the UAE’s dynamic financial sector. Future studies should test work policy and technology under different organizational conditions and explore other variables.
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