Digitize Corporate Culture to Increase Artificial Intelligence Impact

Authors

  • Mostafa Sayyadi Australian Institute of Management, Sydney, NSW, Australia Author
  • Michael Provitera Barry University, Miami, FL, USA Author
  • Majid Ghazizadeh The D.S. Tech Consulting Group, Dubai, UAE Author
  • Joanna Seraphim IÉSEG School of Management, Paris, France Author

DOI:

https://doi.org/10.70301/JOUR/SBS-JABR/2025/13/2/5

Keywords:

Artificial Intelligence;, Emerging Technologies;, Digital Culture;, Digital Leadership;, Agile Companies;, Design Thinking;, Organizational Innovation;, Organizational Effectiveness;

Abstract

This article aims to show that, to more effectively use artificial intelligence to prosper, corporations also need to develop a digital culture. This article is not to present data and comes from our 30 years of observations and consulting work experience in the fields of organizational transformation and emerging technology in the world. In this article, we propose that organizations develop a digital culture to effectively address these concerns and increase the positive impacts of artificial intelligence technology in their corporations. The corporate world has never been the same since the invention of artificial intelligence technology and never will be. In today’s AI-centric era, shaping equals transformation. Shaping means changing the shape. In the cyberspace of AI, real-time transformations take place on the stage. The emerging technology of artificial intelligence is a powerful weapon but a neutral agent, and executives in the US and the other developed world now have two options: develop a digital culture to use it or ignore such a culture to lose it. This is a position article in which we particularly show that if executives select to use artificial intelligence, they should be aware that there is also one concern regarding an effective transformation for AI: cultivating an effective digital culture for corporations.

References

Ångström, R. C., Björn, M., Dahlander, L., Mähring, M., & Wallin, M. W. (2023). Getting AI Implementation Right: Insights from a Global Survey. California Management Review, 66(1), 5-22. https://doi.org/10.1177/00081256231190430

Barker Scott, B. A., & Manning, M. R. (2024). Designing the Collaborative Organization: A Framework for how Collaborative Work, Relationships, and Behaviors Generate Collaborative Capacity. The Journal of Applied Behavioral Science, 60(1), 149-193. https://doi.org/10.1177/00218863221106245

Beer, D. (2019). The Quirks of Digital Culture. Emerald Publishing Limited, Bingley, The UK. https://www.amazon.co.uk/Quirks-Digital-Culture-David-Beer/dp/1787699161

Belte, A. (2022). New avenues for HRM roles: A systematic literature review on HRM in hybrid organizations. German Journal of Human Resource Management, 36(2), 148-179. https://doi.org/10.1177/23970022211049533

Birkstedt, T., Minkkinen, M., Tandon, A. & Mäntymäki, M. (2023). AI governance: themes, knowledge gaps and future agendas. Internet Research, 33(7), 133-167. https://doi.org/10.1108/INTR-01-2022-0042

Bonnet, D. & Westerman, G. (2020). The New Elements of Digital Transformation. MIT Sloan Management Review. https://sloanreview.mit.edu/article/the-new-elements-of-digital-transformation/

Bourgeois-Bougrine, S. (2022). Design Thinking. In: Glăveanu, V.P. (eds) The Palgrave Encyclopedia of the Possible (pp. 369–375). Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-90913-0_110

Brown, J. G. (2024). The Impact of Artificial Intelligence in Employee Onboarding Programs. Advances in Developing Human Resources, 26(2-3), 108-114. https://doi.org/10.1177/15234223241254775

Cardon, P., Fleischmann, C., Aritz, J., Logemann, M., & Heidewald, J. (2023). The Challenges and Opportunities of AI-Assisted Writing: Developing AI Literacy for the AI Age. Business and Professional Communication Quarterly, 86(3), 257-295. https://doi.org/10.1177/23294906231176517

Cukier, K. (2021). Commentary: How AI Shapes Consumer Experiences and Expectations. Journal of Marketing, 85(1), 152-155. https://doi.org/10.1177/0022242920972932

Ekuma, K. (2024). Artificial Intelligence and Automation in Human Resource Development: A Systematic Review. Human Resource Development Review, 23(2), 199-229. https://doi.org/10.1177/15344843231224009

Fountaine, T., McCarthy, B. & Saleh, T. (2019). Building the AI-Powered Organization. Harvard Business Review (July–August 2019). https://hbr.org/2019/07/building-the-ai-powered-organization

Giles, D. (2018). Twenty-First Century Celebrity: Fame in Digital Culture. Emerald Publishing Limited, Bingley, The UK. https://www.amazon.co.uk/Twenty-First-Century-Celebrity-Digital-Culture/dp/1787542122

Gratton, L. (2023). Redesigning How We Work. Harvard Business Review. https://hbr.org/2023/03/redesigning-how-we-work

Herrmann, T. & Pfeiffer, S. (2023). Keeping the organization in the loop: a socio-technical extension of human-centered artificial intelligence. AI & SOCIETY, 38(4), 1523–1542. https://doi.org/10.1007/s00146-022-01391-5

Huang, M.-H., & Rust, R. T. (2018). Artificial Intelligence in Service. Journal of Service Research, 21(2), 155-172. https://doi.org/10.1177/1094670517752459

Kocak, S. &Pawlowski, J. (2023). Digital Organizational Culture: A Qualitative Study on the Identification and Impact of the Characteristics of a Digital Culture in the Craft Sector. SN Computer Science,4(6), 1-11. https://doi.org/10.1007/s42979-023-02302-1

Kolbjørnsrud, V. (2024). Designing the Intelligent Organization: Six Principles for Human-AI Collaboration. California Management Review, 66(2), 44-64. https://doi.org/10.1177/00081256231211020

Kozinets, R. V., & Gretzel, U. (2021). Commentary: Artificial Intelligence: The Marketer’s Dilemma. Journal of Marketing, 85(1), 156-159. https://doi.org/10.1177/0022242920972933

Kozlowski, S. W. J., & Ilgen, D. R. (2006). Enhancing the Effectiveness of Work Groups and Teams. Psychological Science in the Public Interest, 7(3), 77-124. https://doi.org/10.1111/j.1529-1006.2006.00030.x

Lehtonen, E.E., Nokelainen, P., Rintala, H. & Puhakka, I. (2022). Thriving or surviving at work: how workplace learning opportunities and subjective career success are connected with job satisfaction and turnover intention?. Journal of Workplace Learning, 34(1), 88-109. https://doi.org/10.1108/JWL-12-2020-0184

Li, W., Song, Z., Suh, C.S. (2022). Introduction. In: Principles of Innovative Design Thinking (pp. 1–12). Springer, Singapore. https://doi.org/10.1007/978-981-19-0485-1_1

Mariani, I., Mortati, M., Rizzo, F. & Deserti, A. (2025). Design Thinking Practices for E-Participation. In: Design Thinking as a Strategic Approach to E-Participation (pp. 75–88). SpringerBriefs in Applied Sciences and Technology(). Springer, Cham. https://doi.org/10.1007/978-3-031-72160-1_5

Miller, E. (2024). Empathy in Action: A Rapid Design Thinking Sprint for Paediatric Pain—Perspective-Storming, Pain Points, and the Power of Personas. In: Miller, E., Winter, A., Chari, S. (eds) How Designers Are Transforming Healthcare (pp. 223–237). Springer, Singapore. https://doi.org/10.1007/978-981-99-6811-4_13

Miller, V. (2011). Understanding Digital Culture. SAGE Publications Ltd. Thousand Oaks, CA. https://www.amazon.co.uk/Understanding-Digital-Culture-Vincent-Miller/dp/1847874975

Narayan, D., & Shestakofsky, B. (2024). Relationships That Matter: Four Perspectives on AI, Work, and Organizations. The Journal of Applied Behavioral Science, 1-13. https://doi.org/10.1177/00218863241285456

Nieto-Rodriguez, A. & Viana Vargas, R. (2023). How AI Will Transform Project Management. Harvard Business Review. https://hbr.org/2023/02/how-ai-will-transform-project-management

Rautio, K., & Uusiautti, S. (2024). New insights into career-related continuous learning in construction companies: Supervisor conceptions of career support. Journal of Adult and Continuing Education, 30(2), 370-394. https://doi.org/10.1177/14779714241254205

Sayyadi, M. & Provitera, M. (2025). The Future of Business. Business Expert Press. New Yok, NY.

Sonmez Cakir, F., & Adiguzel, Z. (2020). Analysis of Leader Effectiveness in Organization and Knowledge Sharing Behavior on Employees and Organization. Sage Open, 10(1). https://doi.org/10.1177/2158244020914634

Straker, K. & Nusem, E. (2019). Designing Value propositions: An Exploration and Extension of Sinek’s ‘Golden Circle’ model. Journal of Design Business & Society 5(1):59-76. https://doi.org/10.1386/dbs.5.1.59_1

Stoker, J. I., Garretsen, H., & Lammers, J. (2022). Leading and Working From Home in Times of COVID-19: On the Perceived Changes in Leadership Behaviors. Journal of Leadership & Organizational Studies, 29(2), 208-218. https://doi.org/10.1177/15480518211007452

Stump, R. W. (1986). Assessing the Impacts of Career Development in Organizations: A Case in Point. Public Personnel Management, 15(4), 399-419. https://doi.org/10.1177/009102608601500409

Suchman, M. C. (1995). Managing Legitimacy: Strategic and Institutional Approaches. The Academy of Management Review, 20(3), 571–610. https://doi.org/10.2307/258788

Trittin-Ulbrich, H., Scherer, A. G., Munro, I., & Whelan, G. (2021). Exploring the dark and unexpected sides of digitalization: Toward a critical agenda. Organization, 28(1), 8-25. https://doi.org/10.1177/1350508420968184

Wamba-Taguimdje, S.-L., Fosso Wamba, S., Kala Kamdjoug, J.R. & Tchatchouang Wanko, C.E. (2020). Influence of artificial intelligence (AI) on firm performance: the business value of AI-based transformation projects. Business Process Management Journal, 26(7), 1893-1924. https://doi.org/10.1108/BPMJ-10-2019-0411

Additional Files

Published

04.08.2025

How to Cite

Digitize Corporate Culture to Increase Artificial Intelligence Impact. (2025). SBS Journal of Applied Business Research, 13(2), 130-140. https://doi.org/10.70301/JOUR/SBS-JABR/2025/13/2/5

Similar Articles

1-10 of 58

You may also start an advanced similarity search for this article.