A Study on the Performance of Latvian Bank in their Digitalization
DOI:
https://doi.org/10.70301/j1t4h864Keywords:
Digitalization, Latvian Bank, Financial service sector, Transfer of money, Withdrawal of money, Banking transactionsAbstract
The financial service sectors create major impact in the world economy. Digitalization is remarkably changing business worldwide. In this study the performance of Latvian Bank in their digitalization was investigated. The research findings indicate that gender does not play a significant role with respect to ability to use digitalization devices while making banking transactions. Further it revealed that significant difference is there for the customer visit of bank branch and transfer of money and withdrawal of money. It also shows that there is a significant relationship between ability to use the digitalization devices for banking transactions and opinion about mobile banking menu on phone.
Additional Files
Published
Issue
Section
License
This work is licensed under a Creative Commons Attribution 4.0 International License.
Publication Agreement
This Publication Agreement ("Agreement") is made between the author(s) ("Author") and the SBS Journal of Applied Business Research ("Journal"). By submitting a manuscript for publication, the Author agrees to the following terms:
1. Grant of License
The Author retains full copyright ownership of the submitted and published work. The Author grants the Journal a non-exclusive license to publish, distribute, and archive the article in any format or medium, including but not limited to online and print versions.
2. Open Access and Licensing
All articles published in the Journal are fully open access under the Creative Commons Attribution 4.0 International License (CC BY 4.0). This means that:
• The work can be freely used, shared, and adapted by anyone, provided that proper attribution is given to the original Author.
• The full license terms can be found at https://creativecommons.org/licenses/by/4.0/.
• No additional restrictions are placed on the use of published articles.
3. Author Responsibilities and Warranties
The Author guarantees that:
• The submitted work is original and has not been published or submitted for publication elsewhere.
• The work does not infringe on any third-party rights, including copyright, trademark, or proprietary rights.
• All necessary permissions for copyrighted materials used in the manuscript (e.g., figures, tables) have been obtained.
• The manuscript complies with ethical research standards and does not contain any form of plagiarism or falsified data.
4. Editorial and Publication Process
• The Journal reserves the right to perform editorial revisions for clarity, formatting, and consistency while maintaining the integrity of the Author’s work.
• The publication of an article is subject to peer review, and acceptance is not guaranteed upon submission.
5. Retraction and Corrections
• The Journal follows COPE (Committee on Publication Ethics) guidelines and reserves the right to retract, correct, or withdraw an article in cases of misconduct, errors, or ethical concerns.
6. Governing Law
This Agreement is governed by the laws of Switzerland. Any disputes arising under this Agreement shall be resolved in the courts of Zurich, Switzerland.
7. Agreement Acceptance
By submitting a manuscript, the Author acknowledges and agrees to the terms outlined in this Agreement.
Editor-In-Chief
Prof. Dr. Milos Petkovic
